Customers must inform a Support Member of the price they wish to match through email at [email protected].
The email must include the following information:
Subject Line: WRKOUT Price Match
Body: Customer Name, Country of Origin, and the email associated with the order or the account.
Please provide in your request the specific product you wish to price match, along with 3 clear comparisons of the product listed at a lower price. The email should include live and functional links to the product listings with the lower price you wish to match.
The item must be presently in stock on our official Store at the time the price match is requested.
We will verify the price and the availability of the identical item, including considerations such as size, model, quantity, brand, color, etc.
We do not match:
Prices on special events (including but not limited to Clearance, Black Friday, or Cyber Monday deals, or limited-time promotions) on our official website.
Prices from third-party sellers, auction sites, or sites requiring membership.
Bundle offers, instant rebates, mail-in offers, offers that include financing, advertisements that require a purchase to receive a gift card, percentage off, or buy one get one free advertisements without a specified price.
Coupons.
Conditions of price matching
We reserve the right to verify the price and the availability of the identical item, including considerations such as size, model, quantity, brand, colour, etc.
Certain requests may not be approved, such as if the compassion link provided is invalid or if the price comparison is set through a screenshot.
Additional approval may be required; however, not all requests are guaranteed for approval.
We reserve the right to limit quantities to one per customer, per item, per day.
Additional Information:
We aim to provide competitive pricing to our WRKOUT audience and guarantee that we will not increase pricing unless instructed by our vendor and brand partners. We adhere to the pricing policies that are provided to us by our supplier partners.
Note: This policy is subject to change, and any updates will be communicated accordingly.